An Introduction to Hotel Engineering

Hotel Engineering, Building Engineering, Hotel Construction, Property Engineering

The following information is intended to provide a cursory overview of hotel engineering with the hope that it will give you an enlightened sense of perspective.

The role and mandate of any property engineering department is the protection of the building owner’s assets; the structure from the façade or building envelope, to the integrity of the floors, walls, ceilings and all of the furniture, fixtures, and equipment (FF&E) contained therein. This includes the electrical transformers and the distribution throughout, the domestic water distribution and sewage, the heating-ventilation-air conditioning system (HVAC), the fire alarm system and fire safety components, the vertical transportation system (elevators), the property surroundings like parking, landscaping and pest control, utility management such as electrical, gas, steam and water, kitchen and laundry equipment, lighting and sound systems and on and on.

Hotel Lobby, Hotel Guest Lobby, Hotel Furniture, Bellman Equipment

Hotels are much more extensive and demanding than any standard properties. The engineering department has the responsibility for everything in the building as well. Depending on the organisational structure of the hotel, some elements are assigned to other departments. The Security or Loss Prevention department may take on the task of fire systems but ultimately this is the responsibility of the engineering department as the building operators to monitor for regulatory compliance.

Hotel Kitchen, Busy Kitchen, Kitchen Equipments, Chefs, Commercial Kitchen

Hotels have often been given the analogy of a cruise ship or a hospital in that the operation is 24 x 7. Twenty-four hours a day and seven days a week. When guests are sound asleep, the systems of the building continue to operate. The heating and ventilation units keep running, the domestic hot water is being heated, the laundry may be operating, the night cleaners making their rounds, desk clerks and night auditors all doing what they have to do. Behind the scenes, there is a flurry of activities, and everything has to work so that everyone can perform their functions and the guests are safe and comfortable.

Hotel Room, In Room Service, Housekeeping Department, Hotel Guest Room

Without minimising the contribution of other departments, of which there may be as many as ten or more, the bottom line is if there is no engineering department there is no hotel. Take away those services like hot water or elevators, heating or cooling, electricity, kitchen equipment, laundry equipment, hotel articles, etc. you simply would have no customers. When everything is working the next most significant department of course is housekeeping whose efforts keep the property clean and attractive, ensuring guests comfort in their rooms. Removing a restaurant from the system will not close a hotel, or closing the bar or lounge will not cause a hotel to cease operations. Again, all departments should contribute to a seamless operation where guest comfort, safety and satisfaction are paramount.

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Fast Breaking (Buka Puasa) at Hotel, Why Not?

Hotel Restaurant Buffet 2Maghrib azan reverberates. Buffet tables filled with guest visitors look lively, both from local and abroad. The smell of spicy cooking pushes into the room. Fast breaking or ‘buka puasa’ at five-star hotel restaurant with buffet offerings can be a fun alternative. Various restaurants in star hotels in Jakarta race privilege to present special dishes during the month of Ramadan. If necessary, hotels “import” the chef from overseas. Sailendra Restaurant in JW Marriott Hotel is one example.

During the month of Ramadan, Sailendra Restaurant presents a variety of dishes from Jordan. Jordan-like dishes in the Middle East generally, are often preceded by appetizers called meze. Usually a dish of pita bread accompanied with various option spreads or ‘cocolan’, such as houmous, tabouleh, baba ganoush, mutabbal, and fattoush. Of all kinds of spreads, hummus is a popular one worldwide.Hotel Restaurant Buffet 1

Hummus is made from cooked chickpeas (Cicer arietinum) which are finely mashed and blended with tahini (sesame paste), olive oil, lemon juice, salt, and garlic.

Ramadan buffet dish can also be tasted at Cafe Gran Via at Grand Melia Hotel which presents a variety of traditional foods from the Indonesian archipelago. And, each time Grand Melia Hotel promotes Indonesian cuisine, visitors will flood with excitement craving for the food.

Other menu, among others, is bakwan malang, mie kocok, soto ambengan Surabaya, rawon, and gudeg. Small cakes and pastries assortment such as kue cucur, sarang semut, carabikang, jentik manis, apem and so on are also available.

Many star hotel restaurants provide menu with a sense of home kitchen that makes visitors wanting to regularly come back for more. Their chefs often call or sms the guests and customers to tell the menu. Imagine the taste of scrumptiously delicious Indonesian cuisine, you definitely miss it!Korean Beef Bulgogi

Korean Barbeque is also introduced during this month of Ramadan. Sliced beef dishes complement Korean BBQ dish. Indian dishes, such as chickens, goats, and buttered naan bread, also become one of the options for fast breaking. Throughout this month, star hotel restaurants are always filled with visitors to fast break.